50%  NON-REFUNDABLE DEPOSIT.*

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Due at scheduling to reserve your preferred time slot. You can change your party one time, if needed. New party day/time must be 16 days or further out from the request to change.

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REMAINING BALANCE- NON-REFUNDABLE BALANCE.

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Including add-ons and extra children. Due the Friday before your party. Our office is closed during parties

 

$15+ EXCEEDING CHILD FEE.

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We ask you inform us if you are exceeding the  child limit by the Friday, one week before your party. For each child over the  limit, there will be a $15 charge. This applies to any person who is in the gym ages 1 year-23 years. If we are notified after the Friday, one week before your party, the fee will increase to $20 per child.

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STEPS TO BOOKING:

Step One: 

Call our office or come in for a tour during regular business hours!

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Step Two:

Choose Your Party Time

Parties are available in all four buildings with over 11 package options! Each building and package choice has a set time. We cannot stress enough the importance of coming by for a tour so you are choosing the best building and package to meet your party needs.

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Step Three:

Add the ninja room or bounce house

Add the Ninja Room to the first 20 minutes of your party experience. Add the Ninja Room for $50 *Ninja room must be added to your reservation by the Friday before your party; TG1 parties only*

Add the bounce house to your reservation! Bounce houses are available in all gyms and are $50 to add to your reservation. 

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Step Four:

Confirmation

Within a week of booking your party, you will receive a detailed confirmation that you will review, sign and send back to Troy Gym. This confirmation will include event details, policies, as well as procedures.

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Remaining balance is auto-collected the Friday before your event. Party times are available by contacting our Troy Gym office!  Once your party is booked, we will send a detailed confirmation to review. This confirmation will include event details, policies, and procedures.

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Deposit & Cancellation: Deposits for events at Troy Gym are NON-REFUNDABLE. If the customer must cancel, for any reason, including COVID-19 related, we will allow a 1-time reschedule within 12 months of your original reservation. Deposits cannot be transferred, credited or refunded. If for whatever reason Troy Gym needs to cancel your event due to acts of God or otherwise, the amount paid for your event will remain on your account for a future reschedule or to go toward another activity at our facility.

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