CAMP POLICIES & FAQS
CAMPS
School's out? No problem....TG is IN!
Important Notice: Cancellation Policy
All payments toward camps are non-refundable per our refund policy.
Campers who are not well, are able to cancel their camp day up until 8AM the day of camp in which they are registered to receive a credit for a future visit.
Camp cancellations must be emailed in to camps@troygym.com or called in to 248 816 8496 prior to 8AM. If an office staff is unable to answer the call, a message will need to be left to warrant the drop and credit on account.
Campers enrolled in the Full Day/Full Week groups (summer only) must cancel their full week by the Sunday before at 8AM to receive a credit on account. Individual missed days will not be credited.
No call, no show campers will also not be issued a credit for absences. Campers annual $25 registration fee will need to be current for participation. Additionally, families will be required to sign off on Troy Gym’s new online waiver BEFORE enrolling. This will be prompted at time of registration.
We follow the Troy School District calendar for camp dates.
HOURS AND PRICING
Full Day
8:30am - 4:00pm
Cost: $70 per day
$300 per week (non-refundable, non-transferable; summer camp only)
Half Day
8:30am - 12:00pm or 12:30pm - 4:00pm
Cost: $35 per day
*payments toward camps are non-refundable; payment is due in full at time of registration.
UPCOMING CAMP DATES
MLK Jr Day Camp
January 20
Mid-Winter Break Camp
February 17 & 18
Spring Break
& Good Friday
March 24-28; March 31
April 18
Summer Camp
June 9-August 22
*omit July 4
UPCOMING CAMP DATES
November 27 & 29
Thanksgiving Camp
December
23, 26, 27, 30
January 2, 3
Winter Break Camp
WHAT TO BRING
Below is a checklist of items that each camper MUST bring with them to our facility. All items must fit into one bag (this includes the lunch box). All items must be labeled with the child’s first and last name. Any item left behind will be disposed of.
What to Bring:
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Quiet time activity (no electronics, please)
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Lunch cold lunch-we are unable to heat up lunches. (full day campers only)
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2 snacks (1 if half day)
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All food items brought should be healthy to help support a productive body and mind. Pack extra food, just in case. We see our campers going through food quickly!
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Water bottle
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Closed toe shoes for outdoors (ALL camps) and ropes courses (TG4/3 camps)
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Clothes appropriate for outdoor weather
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Change of clothes in case of accident or need to change
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For summer camps only: swimsuit, towel, sunscreen, sandals/water shoes, bag for wet clothing items
FAQ'S
Do I have to do a full week?
Not at all! You can sign up for whatever days work best for you. You can also alternate camp locations! If the full week option is what works best for you, just be sure to review our policy for enrollment for full week campers.
When is payment due?
Payment is due at time of registration.
What if I need to miss a day?
If you are enrolled for SINGLE day enrollment, you just need to call ahead to get an in house credit. Discounted Full Week campers cannot cancel a camp day and receive credit.
How strict are we on height?
We do need to be strict on height due to the parameters we were given for safety by the manufacturers of the MRC/IRC/ZRC. We cannot risk injury.
How can I be with a friend?
Our staff cannot give out your information. Parents can discuss enrollment and as long as you enroll in the same camp type and class name (bucket), they will be together. As we get busier, we do add more groups, if children are in separate groups, we cannot guarantee kids will be together. We also cannot move kids around to accommodate. Campers must be age appropriate to be enrolled in a group, regardless if their friend/sibling is in the group.
Are you nut free?
We are not. We have an allergen free table for snack/lunch times. We do ask families to be considerate of campers who may have a nut allergy, if they are able.
If full day is full, can I do two half days?
If enrolling in both morning & afternoon camp, an adult must pick up the camper between Noon &12:30PM for lunch.
My child needs medication. Can your staff help?
We are not able to assist with distribution of medication.
CAMP POLICIES
Troy Gym requires each camper to have a completed camp packet. This will include:
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Camper information
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Pick-Up/Release information
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Emergency information
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What to Bring
Enrollment Information:
Campers are enrolled into the group that they will be with for their camp day. Once a group is full, another group is added, so long as there is staffing. These groups will have one coach assigned. We cannot guarantee that campers in separate groups will be together. Our staff cannot accommodate moving campers around once groups are filled. If you would like your child to be with a sibling/friend, this would be something you'd need to coordinate prior to enrolling. Troy Gym will not switch any child out of a group to accommodate play dates or friends/family members wanting to be together. Groups are filled on a first come, first serve basis.
Campers must be age appropriate to enroll into a camp group. Troy Gym cannot move campers up an age group, however, we will allow for older siblings to be enrolled in a younger group with a sibling, this is not something that can be done if a group is filled, so please coordinate upon enrollment. This is the only exception. Children must already be the age of the group, or turning the age the week of the camp in which they are enrolling (i.e. a child's birthday on 12/5/2017 cannot be enrolled into Thanksgiving camp on 11/24/2021, as they will not yet be 4 years of age).
Waitlist Protocol:
In order to be waitlisted for camps, potential campers must have an online waiver on file with Troy Gym. Our office staff will call waitlists as soon as spots become available. Families will have until 4PM that day, or Noon the next day to secure the camp spot. Our office staff will inform families of this deadline. Families must have a valid phone number on their account. If a voicemail box is full or not set up, we will drop your child from the waitlist and move to the next child in line.
Policy for Picking Up:
When arriving to pick up your child, you will check in at TG1 or TG4's front desk. Our camp management will direct you to your child's group. If you are coming before the end of your child's camp day (before Noon or 4PM), we ask that you call our office to inform us of the early pick up so we can help be sure your child is ready to go when you arrive. If you arrive at Noon or 4PM for pick up, you will still check in at the front desk and we will inform you of your camper's "final destination." Your camper will have all of their belongings with them at the end of their camp day. Late pick up fees apply for campers not picked up on time. Late pick up fee: $10/5 minutes. Half day camps end at Noon or 4PM, and full day at 4PM.
Rotations & Location:
Our coaches have a detailed rotation schedule that they follow to allow for your camper to maximize their camp experience and see all that our campus has to offer. Depending on your child's group that they are enrolled in, as well as the number of campers we have enrolled for the day your child is enrolled, will determine the rotation. This schedule may change day to day. It is important that you stop by the front desk to start the check out/pick up process for your camper before trying to find them on our campus. Our coaches may run behind schedule, or may be transitioning to another rotation which may have them not be at the exact location at the time you arrive. We ask for your patience at pick up.